Tienda Artesanía Toledana J. Morales C.B Quiero poner mi opinión

Nota: La localización puede no ser exacta

The merchant who waited on us at this store misled us, and customer service was poor.

We made a purchase, paid cash (a significant amount of money), and, about five hours later, we returned to the store to return the items we bought, and we requested a refund. The items had not been used; they were still in the original boxes and wrappings. We had not even departed from the general area of this store before we returned to request the refund.

The merchant refused to refund our money. He claimed it was customary in Spain not to refund a customer\'s money, although the sales transaction had been made only hours before the refund was requested.

We are disappointed, unhappy, and upset with such poor customer service.

People who choose to shop at this store must realize that each sale is final, although the store does not advertise that each sale is final. Do not expect to get any customer service after the sale.

DE LA PUENTE
EL MUNDO MAGICO
Hnos. Pérez Cordero